Privacy Policy

Our website address is:

At JD Physiotherapy we strive to protect your privacy and rights. We have set forth this statement to explain the information we collect from you, how we use that information, and your legal rights regarding that information.

The information you provide is controlled by JD Physiotherapy.

When you choose to contact us through a web form, we need your name, email address, and telephone number. This information is used to respond to your request. If you download information we may ask for your email address so that we can inform you of any subsequent changes to the information we provide.

We do not sell, trade or rent your personal information to third parties. We employ other companies and individuals to perform functions on our behalf. These may include packaging companies to fulfil information requests. Royal Mail to send post, and marketing companies to inform you of our new products and services. These companies will have access to your personal information, but may not use it for any other purpose and are required to process the data in accordance with UK Data Protection legislation.

By filling in our online forms you consent to the collection and use of this information by JD Physiotherapy. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it. Please note the information you provide will not be transferred out of the UK.

Under UK Data Protection legislation you have a right to see the personal information that we keep about you, upon receipt of written request (by post or email) to the address below.

JD Physiotherapy
, Rhigos Gardens, 
, South Glamorgan
 CF24 4LS
Tel: 02920 217498
  Mobile: 07890 655347

Use of cookies.

What are cookies?
A cookie is a tiny text file that contains information that may be passed between your browser (e.g. Internet Explorer, Chrome, Firefox, or Safari) and a computer running a website (typically the site that set the cookie). It does not contain any code and cannot do anything. Most websites set them and many cannot function properly without them. Typically they just contain an identifier so that the server knows that it has seen this visitor before.

What cookies do we use on this website?
Cookies set by Google Analytics
_GA | _GAT | _GID | All of the above: Various duration: a mix of session and “permanent”; cookies lasting 30 mins, 6 months, or 1-2 yrs. Anonymously tracks use of website. These cookies are set or updated on any page visited. See here for full details. Several cookies are set but all serve the same purpose: to see how people reached the site and used it, including search terms used and referring sites.

How information about you will be used

JD Physiotherapy
 complies with its obligations under the General Data Protection Regulation (GDPR) by keeping your personal data up to date, by storing and destroying it securely, by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring appropriate technical measures are in place to protect personal data.

We do this by:
– Storing your data on a secure database which can only be accessed by appropriately trained staff.
– Keeping your personal data for no longer than reasonably necessary and only retaining your data for the period that you are subscribed.
– Removing your personal data from our database and erasing it from our records when you unsubscribe.

Will anyone else get to see your information?

If you have provided testimonials about our work, this response may be reproduced, either in summary or verbatim, on our social media platforms, case studies that are published on our website or in tender documents submitted to other companies. JD Physiotherapy
 will not pass on your personal data to third parties without first obtaining your consent.

When will we contact you?
The personal details you provide us may be used to keep you updated about new services or treatments. We may do this by letter, telephone, social media channels or email.
 We may contact you regarding any feedback that you have provided about the proposals at the consultation event.

What rights do you have over the information we hold on you?
At any point while we are in possession of your information you have the right to:
– Request a copy of the information we hold on you.
– Rectify any information which we may hold which is incorrect or inaccurate.
– Ask for the information we hold about you to be erased from our records.
– Where certain conditions apply, you have the right to limit the type of information we are processing about you.
– You have the right to object to certain types of processing such as direct marketing.

If your data is to be used for something other than what we have already covered here.

If we wish to use your personal data for a new purpose, not covered by this Privacy Notice, then we will provide you with a new notice explaining this and how to opt in.

What is the legal basis for processing your personal information?

For the processing of your information to be lawful under GDPR, we will be seeking your consent to use your data via a tick box opt in consent form.

What if you change your mind about the consent you have given?

You have the right to change your mind at any time about the consent you have given to JD Physiotherapy

If you have any questions or queries regarding this policy please call or email us.